Category Archives: Big Impact

Two August Heroes

Many a time you meet people who leave a significant impression with you. Some by their ‘change the world’ attitude, some by their courage and gutsy approach, some by their humility – irrespective of how successful they are – and some by their ability to simply ask the right questions. Interacting with them, listening to them and more importantly, learning from them is a sheer joy. Among several people whom I met this month at the business, social and personal levels, two of them stood out because of their ability to be different and create significant impact. Read more

No one remembers the footnotes

Recently, I attended a strategic governance meeting with a client, in which the joint teams presented the status of a critical program being reviewed by execs from both sides. The best practice which I have seen to work well happens when both teams co-own and work together to deliver the expected outcome. There is no us and them. What matters are the results and expected benefits to the ultimate end customers, and everything else must align to meet those objectives. Critical programs will have many twists, turns and dependencies, and require a high intensity to bring all of them together.

In that meeting, one of the important aspects for the critical program presented had a deliverable date marked with an (*). Read more

Six Key Tenets of Awesome Teams

One of the questions I am often asked is what makes an awesome team? Over the years of working with global teams across industries and service lines, I think there are certainly a few key tenets which Awesome teams possess. They have a method to them, and the best in class teams diligently work towards achieving excellence through a set of formal and informal processes day in and day out. The following aspects clearly stand out on what I think make these teams awesome… Read more

Digitalization: the time to speed up is now

The unstoppable digitalization of enterprises is happening all around us. Businesses are being reinvented, rejuvenated or being freshly built by a new set of tools, technologies and ecosystem integration to leverage the digital advantage. Clearly, going digital is an irreversible trend and businesses are investing heavily to stay relevant. Digital has moved beyond strategy discussions in the boardroom, to roadmap and implementation in order to bring unique customer experiences to the front-end and drive better efficiencies at the back-end. Read more

Digital vs. Physical – what’s the right balance?

The ever increasing digitization around us has created interesting conundrums for various industries. Many business segments have become digital dominant, such as media, telecom, etc. Many others, such as retail, financial services, manufacturing, etc. are in the process of transformation to find the right balance between digital and physical to complement each other. The potential business impact through digital is extremely high and irrespective of the industry, it is important for all businesses to have a strong and committed digital strategy to leverage growth, drive increased efficiencies and deliver enriched customer experiences. Read more