Category Archives: Transformation

Keep an open mind

Last week I visited one of the top universities in the US, renowned for its educational programs and world class research facilities. All the meetings were pre-planned, well organized and proceeded as per the schedule. It was a phenomenal experience to be with some of the brightest minds and discuss, debate and learn from them. It was also extremely insightful to see the labs with experiments in next gen technology and human interface, among several new ideas. There is just so much to absorb and learn from the university environment. Walking the halls of these magnificent buildings is always refreshing and rejuvenating. It is amazing how these iconic institutions, year after year, continue producing some of the sharpest minds, bringing new thinking and new ideas, and constantly innovating. Read more

Software Led Healthcare

Marc Andreessen stated, “software is eating the world” in his article for WSJ in August 2011. Looking around us, it is easy to see every facet of our lives, both personal and professional, being impacted by the power of software. Software is pivotal to the growth of most new and emerging industry segments. Even mature industries such as agribusiness, mining, construction, industrial manufacturing, automobiles, aerospace, etc. have been changed by the power of software, and the healthcare industry is no exception. The healthcare industry is responsible for saving and enhancing the lives of people, even if the outcome in some cases is not certain. Although the healthcare industry has been leveraging the power of software, it is high time that software took center stage to tackle the industry’s complexities and achieve the key objective of delivering effective care at the most optimum cost. Read more

Two August Heroes

Many a time you meet people who leave a significant impression with you. Some by their ‘change the world’ attitude, some by their courage and gutsy approach, some by their humility – irrespective of how successful they are – and some by their ability to simply ask the right questions. Interacting with them, listening to them and more importantly, learning from them is a sheer joy. Among several people whom I met this month at the business, social and personal levels, two of them stood out because of their ability to be different and create significant impact. Read more

No one remembers the footnotes

Recently, I attended a strategic governance meeting with a client, in which the joint teams presented the status of a critical program being reviewed by execs from both sides. The best practice which I have seen to work well happens when both teams co-own and work together to deliver the expected outcome. There is no us and them. What matters are the results and expected benefits to the ultimate end customers, and everything else must align to meet those objectives. Critical programs will have many twists, turns and dependencies, and require a high intensity to bring all of them together.

In that meeting, one of the important aspects for the critical program presented had a deliverable date marked with an (*). Read more

Digitalization: the time to speed up is now

The unstoppable digitalization of enterprises is happening all around us. Businesses are being reinvented, rejuvenated or being freshly built by a new set of tools, technologies and ecosystem integration to leverage the digital advantage. Clearly, going digital is an irreversible trend and businesses are investing heavily to stay relevant. Digital has moved beyond strategy discussions in the boardroom, to roadmap and implementation in order to bring unique customer experiences to the front-end and drive better efficiencies at the back-end. Read more