What do you do when things explode?

My daughter, a high school junior, asked me yesterday whether I had heard about the NASA rocket which exploded midair. My response was yes; I saw the headlines and read about it online. She continued to ask what you would do, when something you have worked so hard for during the last several months, and perhaps years, suddenly blows up in front of you in 6 seconds. What do you think the scientists and engineers went through when they saw the explosion happening? What do you do when the project you are working on explodes like this? Read more

Software Led Healthcare

Marc Andreessen stated, “software is eating the world” in his article for WSJ in August 2011. Looking around us, it is easy to see every facet of our lives, both personal and professional, being impacted by the power of software. Software is pivotal to the growth of most new and emerging industry segments. Even mature industries such as agribusiness, mining, construction, industrial manufacturing, automobiles, aerospace, etc. have been changed by the power of software, and the healthcare industry is no exception. The healthcare industry is responsible for saving and enhancing the lives of people, even if the outcome in some cases is not certain. Although the healthcare industry has been leveraging the power of software, it is high time that software took center stage to tackle the industry’s complexities and achieve the key objective of delivering effective care at the most optimum cost. Read more

Two August Heroes

Many a time you meet people who leave a significant impression with you. Some by their ‘change the world’ attitude, some by their courage and gutsy approach, some by their humility – irrespective of how successful they are – and some by their ability to simply ask the right questions. Interacting with them, listening to them and more importantly, learning from them is a sheer joy. Among several people whom I met this month at the business, social and personal levels, two of them stood out because of their ability to be different and create significant impact. Read more

No one remembers the footnotes

Recently, I attended a strategic governance meeting with a client, in which the joint teams presented the status of a critical program being reviewed by execs from both sides. The best practice which I have seen to work well happens when both teams co-own and work together to deliver the expected outcome. There is no us and them. What matters are the results and expected benefits to the ultimate end customers, and everything else must align to meet those objectives. Critical programs will have many twists, turns and dependencies, and require a high intensity to bring all of them together.

In that meeting, one of the important aspects for the critical program presented had a deliverable date marked with an (*). Read more

Six Key Tenets of Awesome Teams

One of the questions I am often asked is what makes an awesome team? Over the years of working with global teams across industries and service lines, I think there are certainly a few key tenets which Awesome teams possess. They have a method to them, and the best in class teams diligently work towards achieving excellence through a set of formal and informal processes day in and day out. The following aspects clearly stand out on what I think make these teams awesome… Read more