As a business leader, I have often viewed productivity hiccups and downtime as adversaries. I had my tried-and-true way of doing things and had the best approach to handling business — or so I thought. That was before I found…
As a business leader, I have often viewed productivity hiccups and downtime as adversaries. I had my tried-and-true way of doing things and had the best approach to handling business — or so I thought. That was before I found…
The year 2020 may be the most extraordinary year of our lives. It’s hard to see its gifts as we trudge through adversity and deal with loss. Still, if we look, we can all find some silver lining, however small.…
What a sight for sore eyes it has been to see happy crowds dancing in the streets, impromptu parades of cars honking in jubilation, and people exhibiting downright joy upon learning the 2020 election results. Citizens in San Francisco, New…
The world doesn’t seem so kind these days. There is anger, blame, finger-pointing, and hostility. In our quest to be heard, be an ally, protect our rights or effect change, we are troubled on the inside. We can’t address today’s…
The havoc wreaked in the first half of 2020 has inspired new business models all around the world. In the early days of COVID-19, we saw remote work and curbside pickup quickly rise to the occasion, but we didn’t know…
These are no longer unprecedented times; these are troubling times. We wake up each day to face a new COVID-19 challenge, but that doesn’t mean other important issues can be put on hold. We must still tend to life, and…
These are, to put it mildly, challenging times. Our structured ways of living, of conducting commerce, and of engaging in social interaction are collapsing before we can create new ways to replace them. The deluge of information, hot takes, and…
Bravery is often described as the ability to engage in a dangerous situation without the feeling of fear. Courage, however, is the ability to embark upon a mission or objective despite feelings of fear. While our world is in the…
The world is reeling under the COVID-19 crisis. The coronavirus seems to call the shots and demand how we live as humanity, invoking its mandate for people, society, businesses and all species. Something unexpected (and very interesting) is emerging out…
The 2010s saw swift and numerous changes in technology. At times, it was relentless. As we enter the 2020s, we have found ourselves wading through a digital landscape full of technology — some near-obsolete, some powerful. Can we ever get…
The US Women’s National Soccer Team is celebrating an incredibly awesome win. Four-time World Champions in Women’s Soccer ! WOW !! The team’s athleticism and competitive prowess are amazing and a thrill to watch for all. What gets to me the most is the absolute heart,…
It was great to be back at Harvard Business School to participate in the Zensar case study discussion on March 25, 2019 as the guest of Professor Joseph Fuller and Professor Amy Edmondson. Wow — time really does move fast.…
I had the honor of participating in a dynamic panel at the NASSCOM Technology & Leadership Forum 2019 in Mumbai on February 21st. The panel, CEO’s role in Transforming Growth in a Customer First World, included Accenture India Chairperson and Senior…
Thanksgiving begins the season of reflection, expressing gratitude and thanks. At Thanksgiving, many of us gather with family, friends and others we bond with. We spend time with people with whom we feel a connection. We express our gratitude to…