Leadership

A Little Gratitude Goes a Long Way

A little gratitude goes a long way. Gratitude, even in small amounts, can enhance our lives by shifting our perception of our situation and circumstances. The good news is that nothing about our situation and circumstances actually needs to change

Self-Improvement Through Self-Doubt

One of the most powerful things we experience is seeking to improve ourselves. We can surely reboot or start over completely, though that does take much, much longer time.  I do believe we can turn a situation or shortcoming around

Zensar – A Transformation Case Study at Harvard Business School

Harvard University is awe-inspiring. The oldest university in the US exudes an air of establishment and great minds. It’s post-Spring Break in April and near the close of the current academic year, the campus feels alive. Cambridge, Massachusetts is chillier

The Integrity of Stepping Up

Mr. Zuckerberg’s pledge to fix Facebook’s muddied news feed comes after a highly contentious, polluted year of news stories bombarding Facebook users. Many hornets’ nests have been stirred up by special interest groups, troublemakers and internet trolls for a variety

Keynote at Zensar’s Global Customer Conclave 2017

It was a delight to host our customers and partners from all over the world over the last 3 days at Pune, India during our Global Customer Conclave 2017. The theme of this conclave – Return on Digital™ was aptly

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What organizations can learn from Kenyan marathon runners

When Stanley Biwott and Mary Keitany crossed the finish line to win the men’s and women’s races respectively in the recent New York City marathon on November 1st, it again highlighted how Kenyan runners have dominated the world of marathons

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Continuous Learning

Over the past five weeks in July, I have experienced new ways to learn, absorb, assimilate and imbibe. Across three independent events in India and the US, I had the opportunity to interact with some awesome, high-energy people. In India,

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Do we ask the right questions?

On a recent flight, I had an engaging conversation with the CEO of a large global company. After broadly discussing the business environment and how he is leading his organization through the changes taking place globally, I asked him about

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2015 – Welcome to the second half of this decade!

The middle of this decade is here. Much has been achieved in the first half and much more is expected from the second. While there are several key areas of focus which deserve attention and can create impact as we

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Keep an open mind

Last week I visited one of the top universities in the US, renowned for its educational programs and world class research facilities. All the meetings were pre-planned, well organized and proceeded as per the schedule. It was a phenomenal experience

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What do you do when things explode?

My daughter, a high school junior, asked me yesterday whether I had heard about the NASA rocket which exploded midair. My response was yes; I saw the headlines and read about it online. She continued to ask what you would

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Two August Heroes

Many a time you meet people who leave a significant impression with you. Some by their ‘change the world’ attitude, some by their courage and gutsy approach, some by their humility – irrespective of how successful they are – and

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No one remembers the footnotes

Recently, I attended a strategic governance meeting with a client, in which the joint teams presented the status of a critical program being reviewed by execs from both sides. The best practice which I have seen to work well happens

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Six Key Tenets of Awesome Teams

One of the questions I am often asked is what makes an awesome team? Over the years of working with global teams across industries and service lines, I think there are certainly a few key tenets which Awesome teams possess.

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The power of incremental innovation

The idea of incremental improvements normally causes experts to cringe. The pace of innovation is incredibly high in today’s age and the intense competition for market share gain is increasing by the day. Innovators, leaders and experts most often focus

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Mid-year check points to reinvigorate

For over 25 years, July has always been a hectic month for me and 2013 has not been any different. Summer has begun and the calendar has shifted into the second half of the year. I look back at the

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Small with Big Impact: Three Independent Observations

(1) It is a source of great inspiration to see how world class companies come from the smallest of towns and how they have consistently maintained the leadership position in their respective industries for several decades, some for even more

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Small is Big: the impact of small and medium businesses

According to the US Small Business Administration, Small and Medium Businesses (SMBs) accounted for 65% of the new jobs created from 1993 to 2009; 9.8 million of the 15 million new jobs created during this period were on account of

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