As a business leader, I have often viewed productivity hiccups and downtime as adversaries. I had my tried-and-true way of doing things and had the best approach to handling business — or so I thought. That was before I found…
Category: Business
Bring on the Creative Strategists
The havoc wreaked in the first half of 2020 has inspired new business models all around the world. In the early days of COVID-19, we saw remote work and curbside pickup quickly rise to the occasion, but we didn’t know…
Harvard Business School: Zensar Case Study, Part 2: Company Culture and Digital Transformation
It was great to be back at Harvard Business School to participate in the Zensar case study discussion on March 25, 2019 as the guest of Professor Joseph Fuller and Professor Amy Edmondson. Wow — time really does move fast.…
How to Bring Authenticity to the Client’s Journey of Transformation
I had the honor of participating in a dynamic panel at the NASSCOM Technology & Leadership Forum 2019 in Mumbai on February 21st. The panel, CEO’s role in Transforming Growth in a Customer First World, included Accenture India Chairperson and Senior…
The Integrity of Stepping Up
Mr. Zuckerberg’s pledge to fix Facebook’s muddied news feed comes after a highly contentious, polluted year of news stories bombarding Facebook users. Many hornets’ nests have been stirred up by special interest groups, troublemakers and internet trolls for a variety…
Davos, Modi and Globalization
Prime Minister Narendra Modi is right. Isn’t it about time a world leader stepped forward, with kindness and grace, to say yes to moving forward together and no to the ‘It’s Mine!’ way of doing global business? All for one…
IT Industry – What Makes a Relationship Grow
The Indian IT segment is a strong USD 150+Billion Industry, with approximately USD 100 Billion of it coming from exports / global market. Over the past 25+ years, the industry has matured significantly, though it only became mainstream in the…
Tagged with: Agility, Culture, Customer Relationship, Growth, IT Industry, Leadership, Relevancy, Trust
Be Digital or Be Extinct – the existential question!
The era of Digital Darwinism is upon us. Businesses have no choice but to adopt digital technologies or disappear. Traditional businesses which do not leverage digital technologies risk becoming irrelevant or losing business to native digital companies which understand technology better.The…
Big data and its impact on One
Big data and predictive real-time analytics are critical dimensions of technology which have wide applicability across industries. IDC forecasts the big data technology and services market to become a USD 41.5 billion business through 2018. This market is growing with…
Tagged with: Agriculture, Analytics, Big Data, Big Impact, Digital Manufacturing, Healthcare, Human Genome, Sensors, Smart Devices, Software
Two August Heroes
Many a time you meet people who leave a significant impression with you. Some by their ‘change the world’ attitude, some by their courage and gutsy approach, some by their humility – irrespective of how successful they are – and…
Digital vs. Physical – what’s the right balance?
The ever increasing digitization around us has created interesting conundrums for various industries. Many business segments have become digital dominant, such as media, telecom, etc. Many others, such as retail, financial services, manufacturing, etc. are in the process of transformation…
3 tier experiences in learning
It is always a great delight to meet interesting, successful and inquisitive people. Among several meetings I have had this month, the following three left me with a sense of great learning.
The power of incremental innovation
The idea of incremental improvements normally causes experts to cringe. The pace of innovation is incredibly high in today’s age and the intense competition for market share gain is increasing by the day. Innovators, leaders and experts most often focus…
The right dose of data: an opportunity to drive transformation in the medical devices industry
With the advent of Internet of Things (IoT) and Industrial Internet, all relevant parts of any machine or equipment will be able to collect all kinds of data, all the time. Cisco sees IoT as a $14.4 Trillion market over…
The making of e2 – Engineering Experiences
Engineering, as defined by Wikipedia, “is the application of scientific, economic, social, and practical knowledge in order to design, build, and maintain structures, machines, devices, systems, materials and processes.” It sounds convoluted and complicated, does it not? What can we…
From features to experience to the heart of the customer
In recent years, the success of a consumer product has depended less on whether it has the latest technology and more on whether it offers the coolest overall customer experience. The iPhone is, of course, the iconic example of this…
Small with Big Impact: Three Independent Observations
(1) It is a source of great inspiration to see how world class companies come from the smallest of towns and how they have consistently maintained the leadership position in their respective industries for several decades, some for even more…
Tagged with: Big Impact, Conviction, Courage, Emerging Economies, Gen Z, Leadership, Mobile, Science Teacher
Business Impact through New Technologies and Product Engineering
It is always encouraging to meet with customers and partners to explore new dimensions of possibilities in engineering and technology… Doing so with global customers across industry segments makes it more interesting and challenging at the same time. More and…
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